This Privacy Policy explains what personal data jj804 collects from users, how that data is processed and stored, who it may be shared with, and what rights you hold as a data subject. Please read it in full before registering an account.
jj804 (referred to throughout this document as "jj804", "we", "us" or "our") operates the online sports betting and casino platform accessible at https://jj804.cam (the "Platform" or "Site"). We offer sports betting markets — with particular depth in Pakistan cricket, PSL T20 fixtures, ICC tournaments and international football — alongside live casino games, UFC betting, slots and other entertainment products.
This Privacy Policy (the "Policy") sets out how jj804 collects, uses, discloses, stores and otherwise processes personal data relating to visitors and registered users of the Platform ("you" or "your"). It also describes the rights you hold in relation to your personal data and how to exercise those rights.
This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, all of which form part of the contractual and operational framework governing your use of jj804. By accessing the Platform or registering an account, you confirm that you have read and understood this Policy.
The following terms carry the meanings defined below wherever they appear in this Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person — including name, email address, IP address, device identifiers and financial details. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, adaptation, retrieval, consultation, use, disclosure, erasure or destruction. |
| "Data Controller" | The entity that determines the purposes and means of processing Personal Data. jj804 acts as Data Controller in respect of the data collected through the Platform. |
| "Data Processor" | A third party that processes Personal Data on behalf of jj804, strictly in accordance with jj804's instructions and applicable data protection obligations. |
| "Consent" | A freely given, specific, informed and unambiguous indication of agreement by which a User signifies acceptance of the processing of their Personal Data for a stated purpose. |
| "Cookies" | Small text files placed on a User's device by the Platform to facilitate functionality, session management and analytics. |
| "KYC Data" | Identity and age verification documents and information collected in connection with Know Your Customer compliance procedures. |
| "Sensitive Data" | A subset of Personal Data warranting heightened protection, including financial details, identity document numbers and health-related information provided in the context of responsible gambling tools. |
jj804 is the Data Controller responsible for Personal Data collected through the Platform. All data processing activities carried out by jj804 are governed by the data protection framework applicable in the jurisdiction in which jj804 holds its operating licence.
Where jj804 engages third-party service providers to process data on its behalf, those parties act as Data Processors and are contractually bound to process data only on jj804's instructions, to maintain appropriate security standards and to refrain from using the data for any purpose beyond the scope of the services they provide to jj804.
For any questions or requests relating to your Personal Data, you may contact our data team directly at [email protected]. We aim to respond to all data-related correspondence within 30 calendar days of receipt.
jj804 collects only the categories of Personal Data that are necessary for the legitimate operation of the Platform and the provision of services to registered users. The main categories are set out below.
When you create an account on jj804, we collect:
To comply with age verification and anti-money laundering obligations, we may request:
When you make deposits or request withdrawals, we collect transactional records including deposit amounts, withdrawal requests, payment method references and transaction timestamps. We do not store full payment card numbers on our servers; card processing is handled by our PCI-DSS compliant payment partners.
Records of all bets placed, markets selected, odds accepted, game rounds played, wager amounts, wins, losses and bonus usage are retained as part of normal platform operation and regulatory compliance.
Records of any communications between you and jj804 support — including live chat transcripts, email correspondence and support ticket content — are stored for quality assurance, dispute resolution and regulatory purposes.
Where you use self-exclusion, deposit limit, loss limit or other responsible gambling tools, we record the settings you configure and maintain that information for the duration required by applicable responsible gambling obligations.
jj804 collects Personal Data through the following channels:
jj804 processes your Personal Data for the following defined purposes. We do not process Personal Data for any purpose that is incompatible with the purposes listed below without first obtaining your explicit consent or establishing another lawful basis for doing so.
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining and administering your jj804 account, including authentication and account security. |
| Service Delivery | Providing access to sports betting markets (cricket, PSL, football, UFC), live casino, slots and all other platform features. |
| KYC & Age Verification | Confirming your identity and age to prevent underage gambling and comply with anti-money laundering obligations. |
| Payment Processing | Processing deposits and withdrawals, managing refunds and maintaining accurate financial records for each account. |
| Fraud & AML Compliance | Detecting, investigating and preventing fraudulent activity, money laundering, account abuse and prohibited conduct. |
| Responsible Gambling | Monitoring gambling patterns, enforcing user-set limits, managing self-exclusion requests and identifying potential problem gambling behaviour. |
| Customer Support | Responding to enquiries, resolving disputes, investigating complaints and maintaining support records. |
| Marketing Communications | Sending promotional offers, bonus notifications and platform updates to users who have opted in to receive such communications. |
| Platform Analytics | Analysing usage patterns to improve the Platform, fix technical issues and develop new features. |
| Legal Compliance | Meeting legal and regulatory obligations imposed by the licensing jurisdiction, including record-keeping and reporting requirements. |
Where applicable data protection law requires jj804 to establish a legal basis before processing Personal Data, we rely on the following grounds:
jj804 does not sell, rent or trade your Personal Data to any third party for their own marketing purposes. We may share Personal Data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual safeguards:
jj804 retains Personal Data for no longer than is necessary to fulfil the purposes for which it was collected, subject to applicable legal retention requirements. The table below sets out our standard retention periods by data category:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account Registration Data | Duration of account + 5 years post-closure | Legal & regulatory obligation |
| KYC & Identity Documents | Duration of account + 5 years post-closure | AML compliance requirement |
| Financial Transaction Records | Duration of account + 5 years post-closure | Financial record-keeping obligation |
| Betting & Gaming History | Duration of account + 3 years post-closure | Dispute resolution & compliance |
| Support Communications | 3 years from date of communication | Dispute resolution & quality assurance |
| Marketing Preferences | Until consent is withdrawn or account closed | Consent |
| Technical & Device Logs | Up to 12 months | Security & fraud prevention |
| Responsible Gambling Records | Duration of exclusion / limit + 5 years | Responsible gambling regulatory obligation |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with industry-standard data disposal procedures.
jj804 uses cookies and similar tracking technologies to operate the Platform, maintain user sessions, remember preferences and gather analytics data that helps us improve the user experience. The categories of cookies we use are described below.
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Session authentication, security tokens, load balancing and core platform functionality. Without these, the Platform cannot function correctly. | No — essential |
| Functional | Remembering user preferences such as language settings, odds format and display preferences across sessions. | No — core UX |
| Analytics | Collecting aggregated usage data (page views, session duration, navigation paths) to help jj804 improve the Platform. | Yes |
| Marketing | Tracking which promotions and content you engage with in order to personalise offers and communications. | Yes |
You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may impair the functionality of the Platform. For analytics and marketing cookies, you can withdraw consent at any time by updating your preferences in your account settings or adjusting your browser configuration.
jj804 implements a range of technical and organisational security measures designed to protect Personal Data against unauthorised access, accidental loss, alteration or disclosure. These measures include, but are not limited to:
Subject to applicable data protection law, you hold the following rights in relation to your Personal Data held by jj804. To exercise any of these rights, please contact us at [email protected] with a clear description of your request. We will respond within 30 calendar days.
The jj804 Platform is strictly intended for adults aged 18 years or older, or the higher minimum age required by the operator's licence jurisdiction. We do not knowingly collect Personal Data from any person below the minimum eligible age. Our registration process includes age declaration and is supported by identity verification procedures designed to prevent underage access.
If jj804 discovers or is notified that Personal Data has been collected from a person below the minimum eligible age, we will take prompt steps to close the relevant account, delete the associated Personal Data and void any transactions, in accordance with our Terms & Conditions and applicable law.
If you believe that a minor has registered an account on jj804, please notify us immediately at [email protected].
jj804 operates on a global infrastructure and may transfer Personal Data to servers, processors or service providers located outside the country in which you reside — including countries that may not have data protection laws equivalent to those of your home jurisdiction.
Where such transfers occur, jj804 ensures that appropriate safeguards are in place to protect the transferred data, which may include:
If you would like further information about the safeguards applied to international data transfers involving your Personal Data, please contact us at [email protected].
jj804 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or platform functionality. Where changes are material, we will notify registered users via email or an in-platform notification prior to the changes taking effect. The "Last Updated" date displayed at the top of this page will be revised with each update.
Your continued use of the jj804 Platform following publication of an updated Privacy Policy constitutes your acknowledgment of the revised terms. We recommend reviewing this Policy periodically to stay informed of how your data is handled.
If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your Personal Data by jj804, please contact us through the following channel:
| Data Queries | [email protected] |
| Response Time | Within 30 calendar days of receipt |
| Support Languages | English; Urdu available on request |
| Subject Line | Please use "Privacy Request – [Your Username]" |
When submitting a data rights request, please include your registered username and a clear description of the right you wish to exercise. This helps us locate your records and process your request within the required timeframe.
Six core commitments that underpin every data processing decision we make at jj804.
All data exchanged between your device and jj804 is encrypted in transit via TLS. Sensitive records stored on our servers — including KYC documents and financial data — are encrypted at rest using industry-standard protocols.
jj804 does not sell, rent or licence your Personal Data to third parties for their own marketing or commercial use. Data sharing is limited strictly to service providers contracted to support platform operations.
Registered users can exercise access, rectification, erasure, portability and objection rights at any time by contacting our support team. Marketing opt-outs take effect promptly upon request.
We collect only the categories of Personal Data that are genuinely necessary for account management, service delivery, KYC compliance and fraud prevention. We do not collect data speculatively or beyond what is required.
Every category of Personal Data held by jj804 has a defined retention period aligned to legal requirements. Data is securely deleted or anonymised once the applicable retention period expires.
In the event of a confirmed data breach affecting your Personal Data, jj804 will notify impacted users and relevant authorities within the timeframes required by applicable law — so you can take prompt protective action.
Our support team is ready to help with any privacy-related query — from exercising your data rights to understanding how your information is used on the jj804 platform.
🔞 18+ only. Gambling may be restricted under Pakistani law. jj804 is not licensed or regulated by any Pakistani government authority. Play responsibly.